At Signoraware (Techno Plastic Industries, Kala Amb), we want you to be fully satisfied with your purchase. While our appointed e-commerce service provider manages online orders on our behalf, we ensure that every product is genuine and backed by our customer-first commitment.
Eligibility for Returns
You may request a return or replacement if:
The product delivered is damaged, defective, or incorrect.
You have received a different product/variant than what was ordered.
The product is unused, in original condition, and with all packaging intact.
Returns must be initiated within 3 days of delivery (unless otherwise mentioned for specific items).
Non-Returnable Items
For safety and hygiene reasons, the following are not eligible for return unless received damaged/defective:
Used kitchenware or opened food-storage containers
Products without original packaging or invoice
Clearance or “final sale” items marked non-returnable
Return Process
Initiate Request
Contact our support team via careclubsignoraware@verdical.in, within the return window.
Share your order ID, product details, and reason for return.
Verification & Pickup
Our team will verify eligibility.
A courier partner may be arranged for pickup, or you may be guided on how to ship it back.
Inspection
Returned items are inspected at our warehouse.
Approval/rejection is communicated within 3–5 business days of receiving the product.
Refunds
Approved refunds will be processed back to your original payment method (Credit/Debit Card, UPI, Net Banking, Wallets, etc.) within 7–10 business days.
In case of Cash on Delivery (COD), refunds may be issued via bank transfer or wallet credit.
Partial refunds may apply if an item shows signs of use, damage not caused in transit, or missing accessories.
Replacements
If stock is available, you may opt for a replacement instead of a refund. Replacement requests follow the same process as returns.
